Effective date: [INSERT PUBLICATION DATE]
Chopsticks Korean Restaurant (legal entity: [INSERT LEGAL NAME]) respects the privacy of customers and people who contact our business.
When you contact us through Facebook Messenger or other business channels, we may process the messages you send, your public profile information made available through the platform, and information you voluntarily provide for questions, reservations or orders.
We use information to respond to inquiries, provide customer support, assist with restaurant services, maintain security, and improve the quality of our communications.
Our business may use an automated assistant called Luna AI to help respond to Messenger inquiries. Where enabled, messages may be processed by our hosting and AI service providers, including Railway and OpenAI, to generate responses. Meta separately processes Messenger data under its own terms and privacy notices. We do not intentionally ask customers to send sensitive personal information to the assistant.
We keep information only as long as reasonably necessary for the purposes described above and as required by applicable law. We take reasonable measures to restrict access to business systems and credentials. [INSERT YOUR ACTUAL MESSAGE/LOG RETENTION PRACTICES.]
We may share information with service providers only as necessary to operate our communications and restaurant services or as required by law. [VERIFY WHETHER ANY ADDITIONAL PROVIDERS RECEIVE CUSTOMER DATA.]
You may request access to or deletion of personal information held by our business, subject to applicable legal obligations. See our Data Deletion Instructions.
Email: [INSERT BUSINESS EMAIL]
Business address: [INSERT VERIFIED BUSINESS ADDRESS], Mongolia